1. What types of products does Sup Aus offer?
Sup Aus offers a wide range of products, including swimming accessories, fitness apparel, gym equipment, and sports gear for both men and women. Our collection is designed to meet the needs of all active lifestyles.

2. Are your products suitable for all skill levels?
Absolutely! Whether you’re a beginner or a seasoned athlete, our products are designed to cater to all skill levels. We aim to provide equipment and accessories that empower everyone on their fitness journey.

3. Do you offer international shipping?
Yes, we do! Sup Aus offers international shipping. Please refer to our shipping policy for details on rates and delivery times based on your location.

4. What is your return policy?
Your satisfaction is important to us! If you’re not completely happy with your purchase, you can return it within 30 days of receiving your order. The item must be unused and in its original packaging. Please check our return policy for more specifics.

5. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's site.

6. Do you have a loyalty or rewards program?
Yes! We value our customers and offer a loyalty program where you can earn points on your purchases. Sign up for our newsletter to stay updated on our rewards program and special promotions.

7. How can I contact customer service?
If you have any questions or need assistance, you can reach our customer service team via the contact form on our website or email us at support@supaus.com. We aim to respond to all inquiries within 24 hours.

8. Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact us as soon as possible. We can accommodate changes or cancellations if your order has not yet been processed.

9. Are your products eco-friendly?
We strive to partner with brands that prioritize sustainability and ethical practices. Many of our products are designed with eco-friendly materials and processes in mind.